> For the complete documentation index, see [llms.txt](https://herd-security.gitbook.io/herd-security-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://herd-security.gitbook.io/herd-security-docs/trainings/getting-started-with-trainings/sending-trainings.md).

# Sending Trainings

## Overview of Sending Trainings

Once your training is created and finalized, you’re ready to deliver it to your team. Herd makes it simple to either send trainings immediately or queue them for release at a future date.

<figure><img src="/files/ZM4oxWNiyJNY4JwSiff1" alt=""><figcaption></figcaption></figure>

### Sending a Training

**Step 1:** From the **Training Library**, select the training you’d like to distribute.

**Step 2**: Go to the **“Assign”** tab.

**Step 3:** Choose your audience: send to **individuals, specific teams, or the entire organization.**

* Confirm and send — your training will be delivered instantly to the selected users.
* [**Queue Trainings**](/herd-security-docs/trainings/getting-started-with-trainings/queue-trainings.md) — Instead of sending all assigned trainings at once, you can queue them to be delivered one after another. To do this, toggle on **Queue Training** prior to sending the training to users.

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## How trainings reach users (delivery channels)

Herd delivers trainings where each user actually works:

* **Slack or Teams** — the default for connected users. Both **Step-by-step** and **Conversational** trainings run directly in a DM thread.
* **Browser link** — instead of training entirely in chat, the user gets a link and completes the training in a web player.
* **Email link** — for users without Slack or Teams (or when you prefer email), Herd emails the training link.

Where to configure it:

* **Org-wide email default** — in the **Training settings** drawer (gear on the Trainings page), the **Email delivery for trainings** tile sends training links via email instead of Slack/Teams.
* **Per-user overrides** — on a user's detail page (Slack or Teams tab): **Browser Based Trainings** switches that user to browser-link delivery, and **Email Based Trainings** can be set to **Use org default**, **On**, or **Off**. Per-user overrides take precedence over the org default.

Conversational trainings follow the same delivery preferences as step-by-step ones — a user set to browser or email delivery gets a link to a chat-style web player instead of a Slack/Teams thread, and web-only users receive their reminders as emailed links too. When a user finishes in the browser, they see their score and can download their [completion award](/herd-security-docs/trainings/getting-started-with-trainings/completion-awards.md) when one was issued.