# Glossary/Terms #### **Administrators** Users with elevated permissions who can configure simulations, assign trainings, and manage reports.\ \&#xNAN;*Administrators oversee compliance activities and ensure security awareness programs run effectively.* #### **AI-Generated Training** Trainings automatically created using AI for faster deployment. *AI trainings provide a quick way to generate content at scale.* #### **AI-Generation** The process of automatically creating phishing templates or trainings using artificial intelligence. *AI-Generation enables admins to produce content quickly without starting from scratch.*\ \ **App Destination** The application or endpoint where a training or notification is delivered. *App Destinations ensure users receive their assigned trainings and reminders in the right platform, such as email, Slack, or other integrations.* #### **Assigned Training** A training course that has been allocated to a user or group. *Assignments ensure employees receive the correct learning modules for compliance.* #### **Audit Evidence** Documentation (e.g., exported reports) used to prove compliance during an audit.\ \&#xNAN;*Audit evidence demonstrates that required security training has been delivered and tracked.* #### **Campaign** A collection of phishing simulations sent to specific users, teams, or groups. *Campaigns deliver templates to targeted audiences for awareness testing.* #### **Click Rate** The percentage of recipients who clicked a phishing link. *Click rates reveal how many users fell for the simulated attack.* #### **Compliance Tracking** Monitoring user participation and results to ensure regulatory or policy requirements are met. *Compliance tracking ensures the organization stays audit-ready.* #### **CSV Export** A downloadable file containing detailed results from the Reports Page. *CSV exports are commonly used as audit evidence.* #### **Custom Training** Tailored security awareness training created specifically for your organization. *Custom trainings address company-specific risks and policies.* #### **Delivery Status** The result of an email being sent (e.g., Delivered, Bounced, Failed). *Delivery status helps troubleshoot issues with email campaigns.* #### **Email Template** A customizable phishing email design used to build simulations. *Templates allow admins to replicate realistic phishing attempts for training purposes.* **Notification** A message sent to a user to inform them about a training assignment, reminder, or update.\ \&#xNAN;*Notifications keep users aware of upcoming or pending trainings and can be delivered through Slack or Teams.* #### **Nudge** A reminder that prompts a user to continue or complete their assigned training. Nudges appear by tagging the user in the thread of the training, ensuring visibility and timely follow-up. *Users can nudge themselves directly from the Slack Canvas, while administrators can issue nudges from the Trainings Page — either to individuals or to all recipients of a training. Admins can also send nudges for all unfinished trainings at once using the Health Page.* #### **Open Rate** The percentage of recipients who opened a phishing simulation email. *Open rates indicate how often phishing emails are being viewed.* #### **Queue Training** The option to schedule a training for release at a later time to stagger multiple trainings that are being assigned to users. *Queueing a training helps administrators plan ahead and stagger multiple trainings.* #### **Quiz Progress** Tracks the number of quiz questions answered correctly. *Quiz progress helps measure knowledge retention during training.* #### **Recipients** Users included in a simulation campaign. *Recipients define who receives the phishing simulation emails.* #### **Reports Page** A high-level dashboard summarizing training and simulation outcomes. *The Reports Page gives admins an overview of organization-wide progress.* #### **Runtime Trainings** Trainings that are generated or delivered dynamically during a simulation or user workflow. *Runtime Trainings provide just-in-time learning based on how users interact with simulations.* #### **Security Awareness Score** A summary measure of how well users identified and reported phishing attempts. *This score provides a quick snapshot of overall resilience.* #### **Simulation** A test scenario designed to mimic real-world phishing or social engineering attacks. *Simulations help measure how employees respond to threats in a safe environment.* #### **Status** The current state of a training (e.g., Not Started, In Progress, Completed). *Statuses make it easy to track user progress and completion.* #### **Steps** The number of modules or lessons within a training. *Steps show how far a user has progressed through the material.* #### **Users** Members of your organization who receive assigned trainings or participate in phishing simulations. *User activity and progress are tracked to demonstrate compliance and measure awareness.* --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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